EXPERIENCIAS TRYP CAYO COCO

We arrived on February 9th for a 10 day holiday. As soon as the hotel staff found out about our luggage dilemma they bent over backwards to help us. They sent toiletries, sun screen, new deodorant, slippers and robes to our room. The staff even offered to bring us clothes from there homes.
All this to make our stay as enjoyable as possible. Our luggage arrived the following day on the 10th and the holiday was as always amazing.
Our Air Canada travel rep looked into it right away and did his best to resolve the issue rapidly. The issue was resolved the next day with the arrival of our luggage.
Once again many thanks to the hotel and all the staff for making our stay as enjoyable as always! We will be back!

We had a great time in Cuba. Short 15min bus ride from airport. Nice, older resort. Mature, beautiful grounds, with many palm trees, spotted hummingbirds and lots of other birds. Clean swimming pools and good customer service (any our problems were resolved very quickly). Food for the most part was very good for Cuba, particularly in the buffet where they have Spanish chef. Great untouched turquoise-blue water beach. Lots of beach space and chairs. Lots of young people. Excellent beach activities and sports: beach volleyball, jogging and kite surfing school where you can take lessons with licensed IKO instructors. Fun to watch how kite surfers jump and ride their kites. Will definitely return.